The second-hand marketplace Members Express Displeasure About Sizing Modifications

Members of the platform have expressed outrage following a change that caused listings displaying inaccurate size information.

This online marketplace has altered its measurement guidelines for female and kids' apparel but did not contact every member regarding the update.

Online Platforms Response

Numerous buyers and vendors are expressing on platforms stating that platform listings now display a different size category compared to what was initially listed because of the remapping.

The platform stated the updated approach better aligns with other platforms.

They have suggested members to check their listings and adjust the sizing manually where appropriate, resulting in member annoyance.

Measurement Approach Updates

Before the change, the sizes had both one number and one letter, such as S/8 or M/10.

The new system has a letter with a size spectrum such as S/UK 8-10.

In some cases, the size labels have been reassigned - such as a large size was formerly size 12 but currently displays as UK 16-18.

Shopper Stories

Frankie Bridger, who produces content about larger sizing, said the change "makes both selling and buying harder".

"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.

Stephanie Gallen, based in Glasgow, stated items she posted with size 14 tags were appearing on the platform as larger sizing 20-22.

"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she stated.

Required Changes

Another shopper, located in England, explained she became annoyed because the modification necessitated personal updates the measurements for "each individual item".

"Personally, this is quite irritating, because of my ongoing medical condition and Vinted sales have been crucial after experiencing income reduction," she said.

Marketplace Information

The service features exceeding 100 million shoppers, comprising 18 million UK members.

It has emerged as a preferred choice compared to resale services such as eBay and Depop.

This represents another occasion that an unexpected update on the platform has faced criticism: earlier, the service retracted a modification concerning shipment methods due to shopper criticism.

Daniel Stout
Daniel Stout

Elara Vance is an experienced event planner with a passion for creating magical moments, specializing in venue management and customer satisfaction.